Chip Conley

Chip Conley founded Joie de Vivre Hospitality, California’s largest boutique hotel company, in 1987. The company now consists of 40-plus properties and has revenues approaching $250 million. Conley and his company’s business techniques have been featured in Time, Fast Company, Fortune, People and the Wall Street Journal. In his most recent book, PEAK: How Great Companies Get Their Mojo from Maslow (Jossey-Bass), Conley shares his prescription for success based on the iconic Hierarchy of Needs. His new theory illustrates how employees, customers and investors are ultimately motivated by peak experiences—and he demonstrates how to create these for each using real-world examples from his own company and peak performers like Southwest Airlines, Apple, Whole Foods Markets and Harley-Davidson. Chip has delivered numerous keynote presentations and leadership seminars to diverse industries from healthcare to high-tech to non-profit arts organizations. His other books include The Rebel Rules: Daring to be Yourself in Business (Simon & Schuster) and Marketing That Matters: 10 Practices That Can Profit Your Business and Change the World, co-authored with Eric Friedenwald-Fishman (Berrett-Koehler Publishers).